Age: 34
Brooke Trow’s focus is on providing first class service to
QUS’s broker portfolio. She was one of the first staff members to join the
QUS team, commencing in 2010 as an underwriter. Last year, she became a senior member of the management team and has played a key role in establishing several
QUS programs and initiatives, including its work-from-home program, training and development activities, and the abolition of annual reviews and the retraining of managers to enable regular constructive and empowering conversations with their team members about performance. Trow is described as “a fantastic contributor to the success of
QUS” and someone who has been able to successfully juggle the demands of a young family while continuing to grow on a professional level. Highly regarded at all levels within the organisation, over 50% of applications for
QUS’s job shadowing and mentoring program are requests to be mentored by Trow.
