News
Marsh looking to cut even more costs as AI reshapes its back office
Marsh looking to cut even more costs as AI reshapes its back office
The world’s largest broker has begun to “harvest some attrition”. Executives say the savings will fund new producers, while mid- and back-office roles shrink
SME cyber insurance uptake stalls in Canada and everywhere except the US
Penetration sits near 10% in most markets while the US runs at triple that and awareness is not why
SME cyber insurance uptake stalls in Canada and everywhere except the US
Marsh revenue rises 8% as consulting growth offsets reinsurance decline
Double-digit management consulting growth supports earnings as softer pricing impacts insurance and reinsurance renewals
Marsh revenue rises 8% as consulting growth offsets reinsurance decline
MGAs write a third of UK commercial lines. In Canada, they're not even in the textbooks
Insurers want delegated authority partners with underwriting discipline, not premium chasers, experts say
MGAs write a third of UK commercial lines. In Canada, they're not even in the textbooks
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Spotlight
The ‘hard-to-place’ risk enigma The ‘hard-to-place’ risk enigma
Hard-to-place doesn’t mean bad risk, but getting the story right matters
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Monthly Features
A rogue AI agent could hack your company, and some cyber policies may not cover it A rogue AI agent could hack your company, and some cyber policies may not cover it
BOXX’s Erik Tifft says insurers are now pricing for the chance that one rogue AI agent hits many policyholders at once, something they weren’t modelling five to ten years ago
AI-assisted cyberattacks are the biggest wildcard for Canada's life insurers, analyst says AI-assisted cyberattacks are the biggest wildcard for Canada's life insurers, analyst says
AM Best's Kevin Varvaro says the people closest to AI development are the ones sounding the most worried about where it's headed
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Digital Transformation
Manulife gives Canadian advisors 24/7 AI underwriting assistant
The plain-language tool answers underwriting questions before an application is submitted, alongside the MAUDE engine that decides cases afterward
Replacing a legacy broker system is a change management problem, Rival IT executive says
Rival’s Eric Purdy says you can’t bolt a chatbot onto a 20-year-old system and call it AI-native, and that AI 'will literally lie to you to some degree'
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Risk Management
AI tops AXA’s risk ranking, and clients want to know if their cyber policy covers it
Only 9% of experts who named AI a top risk say authorities are well prepared, while WTW says insureds are questioning cover for generative AI losses
El Niño is reshaping global catastrophe risk: Moody's analysis
The phenomenon is suppressing hurricanes while increasing bushfire and Pacific risks across insurer and reinsurer portfolios
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IB Talk
The biggest EPL risk isn't wrongful termination, it's what you can't see, HR head says
BIG's Neil Culp says most small and mid-sized employers don't think they need EPL coverage – right up until they find out the hard way that they do
The biggest EPL risk isn't wrongful termination, it's what you can't see, HR head says
Insurance shouldn't be just one item on a multi-unit developer's to-do list, Westland's Cusano says
From assumption gaps to workforce shortages, Valerie Cusano breaks down why risk management needs to be built into multi-unit construction from day one, not bolted on when problems arise
Insurance shouldn't be just one item on a multi-unit developer's to-do list, Westland's Cusano says
Tariffs, resilience, and housing demand are the forces reshaping construction risk
Navacord's Robert Beeston breaks down how these pressures are colliding to change how construction risk gets priced and placed
Tariffs, resilience, and housing demand are the forces reshaping construction risk
How trucking risk is evolving in Canada – from cargo theft to driver training to broker liability
NFP's Randy Ramkissoon says one GPS tracker isn't enough anymore – thieves know where to look, and the claims are getting more severe
How trucking risk is evolving in Canada – from cargo theft to driver training to broker liability
More IB Talk
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Speciality News
Small businesses insure the building and overlook shutdown and cyber risk, Wawanesa VP says
Brokers should walk owners through worst-case scenarios to close business interruption gaps, says Lisa Thomson
Small businesses insure the building and overlook shutdown and cyber risk, Wawanesa VP says
IBC presses governments on flood prevention as risk tool sits unused
After $563 million in September storm losses, insurers want spending on infrastructure and prevention
IBC presses governments on flood prevention as risk tool sits unused
The Commonwell gives $500,000 to rural Ontario hospitals in founding communities
The broker-distributed mutual’s latest gifts take its hospital giving across its three legacy towns to $1 million
The Commonwell gives $500,000 to rural Ontario hospitals in founding communities
PLATFORM's life insurance arm expands into Alberta with two senior hires
Platform Financial appoints Brad Malazdrewicz to lead in Calgary and Blaise Morin to head advanced insurance planning
PLATFORM's life insurance arm expands into Alberta with two senior hires
Manulife gives Canadian advisors 24/7 AI underwriting assistant
The plain-language tool answers underwriting questions before an application is submitted, alongside the MAUDE engine that decides cases afterward
Manulife gives Canadian advisors 24/7 AI underwriting assistant
Read More
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