EML teams up with NSW Emergency Services to improve first responder mental health

EML has hosted the First Responders PTSD Forum in a bid to continually improve first responder recovery from psychological injury.

The forum, attended by guest speaker Associate Professor Sam Harvey from the Black Dog Institute, brought together HR professionals, claims managers, and injury management specialists from NSW Police, Fire and Rescue NSW, NSW Rural Fire Service, the State Emergency Service, and NSW Ambulance, to continue embedding the latest innovations in PTSD and psychological injury management into standard practices.

“Our goal is to reduce the length of time any emergency service worker experiences life-limiting impacts from PTSD and other psychological injuries and to build worker resilience and workplace cultures that support prevention and early action,” said Amber Addicott, EML claims manager. “We are continuing to work on reducing stigma, creating mentally supportive workplaces and management practices, early referral pathways, and gold standard treatments.”