Charles Taylor, which provides claims and technology solutions to the global insurance market, has appointed industry veteran Mark Thompson as the new regional head of its Australia and New Zealand operations and the deputy managing director of its property, casualty, technical, and special risk business.
With over 35 years of insurance industry experience, Thompson is well-known and highly respected in the local, regional, and international loss adjusting profession. He has an exemplary record in growing and managing successful businesses and executing large and complex claims, particularly financial and business interruption (BI) losses.
In his new dual role, Thompson will be based in Sydney and report to Andy Rice, global managing director for property, casualty, technical, and special risks at Charles Taylor. Moreover, he will be responsible for driving the company’s expansion plans across all business lines and adjusting claims for clients in the accounting services industry, which is seeing a growing demand for loss adjusting expertise to handle complex losses.
Thompson’s entrance to Charles Taylor coincides with a rapid growth period for Charles Taylor Adjusting in Australia, which has welcomed nearly 60 recruits in recent months across multiple business units, including property, liability, marine, construction and engineering. Over the past six months, the business commenced work on nearly 700 new claims across all business units.
Rice commented that Thompson’s leadership skills will help Charles Taylor establish itself as a market leader in property, casualty, technical, and special risk markets.
“We are delighted Mark chose to join us,” Rice said. “Our ambition is to grow the business rapidly and to position Charles Taylor as one of the most innovative claims solutions providers in the region.”
Thompson commented: “The expansion of talent and scope at Charles Taylor in Australia will enable us to focus on offering unparalleled levels of service to our portfolio of multinational and domestic clients. It is an exciting time to be part of the business.”
Another recent key hire to boost Charles Taylor Adjusting’s property line of business is Gary Pahl, the new national property manager, executive adjuster, involved in complex property matters across all sectors.
