In their letter to CEOs of life insurance companies and friendly societies (collectively named “life companies”), APRA and ASIC said they are concerned that some life companies:
These concerns indicate that some life companies lack effective systems, processes, and controls to ensure:
APRA and ASIC request life companies that write – or have written – retail life insurance policies to review:
APRA and ASIC request life companies to:
“We acknowledge that ensuring the ongoing sustainability of life insurance products is a challenging issue. APRA's measures related to individual disability income insurance (IDII) have set clear expectations on the design of sustainable products, including the need to provide policyholders with reasonable premium stability,” APRA wrote in the letter.
For the year ended September 2022, APRA found that the Australian life insurance industry had an $8.3 billion revenue, a dramatic drop from $20.9 billion in the year ended September 2021. Meanwhile, the industry's net profit after tax for the year to September 2022 was $0.2 billion, another dramatic drop from the previous year ($1.4 billion).
APRA and ASIC request life companies that write – or have written – retail life insurance policies respond to ASIC by March 31, 2023, outlining:
APRA and ASIC expect an update by February 28, 2023, on the steps taken by life companies to complete the review and the likely timing. ASIC will arrange meetings to discuss individual responses from April to May 2023.