Matthew Connell

Matthew Connell

Matthew Connell is director of policy and public affairs at the Chartered Insurance Institute, where his focus is to build public trust in insurance through dialogue with consumers, policymakers, influencers and industry professionals. He has worked at the CII since March 2017.

Previously, he was head of regulatory developments for Zurich Insurance Group’s UK life business. He has worked in banking and insurance for more than 25 years. He was the chair of the Investment and Life Assurance Group (ILAG) between 2015 and 2017, and chair of the European Financial Planning Association’s Standards and Qualifications Committee between 2018 and 2021. He holds an MSc in Public Relations from the University of Sterling and a PhD in Policy Studies from the University of Warwick.

The challenges around justifying fair value in premium finance

The challenges around justifying fair value in premium finance

CII leader on cutting a path through ambiguity

Autism, employment and insurance – the CII on how it all fits together

Autism, employment and insurance – the CII on how it all fits together

Why looking to build on people's strengths is so important

It's time to take steps on bullying and harassment in insurance

It's time to take steps on bullying and harassment in insurance

This isn't just an issue for senior management

The reality behind insurance's "moment of truth"

The reality behind insurance's "moment of truth"

Are all claims the same in the eyes of the client?

Insurance Influencer campaign demonstrates how insurance 'enables'

Insurance Influencer campaign demonstrates how insurance 'enables'

Challenging the disconnect between the perception and reality of insurance careers

Insurers about to take centre stage

Insurers about to take centre stage

Insurability is not limitless and comes at a price

Claims professionals rising to the challenge of increased consumer and SME expectations

Claims professionals rising to the challenge of increased consumer and SME expectations

What do SMEs want from the claims process?

'Regulatory metrics' – addressing a critical concern for policymakers

'Regulatory metrics' – addressing a critical concern for policymakers

What regulation can be stripped away, and what needs to be kept?

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