Specialist insurer MCE has announced that its tech solutions team has doubled in size over the last three months following a substantial £500,000 investment.
The firm, which specialises in providing motorcycle insurance, said that its tech solutions team is now made up of 18 full time staff, up from nine since August, making it the firm’s largest non-customer facing department, adding that the achievement is a reflection of its “focus on digitalisation.”
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In a statement, MCE said that the new roles bring “experience from finance, underwriting and customer facing departments.”
“The appointment of Lindsay Lacey to a newly created department managers role, Andrew Moores as new project manager, and Halimah Adetunji, Ateeb Khan, Roger Taylor, Michelle Crook, John Walvisch, Andy Stevenson and Olamide Ajayi, all as business analysts, has also triggered a restructuring, allowing for more agility and productivity across the business,” MCE said in its statement.
“We have reorganised the department, with focused teams delivering on major projects, ad hoc change requests and short-term/high impact projects that land at short notice,” said Julian Edwards, chief executive officer of MCE. “Over the next six months or so, our focus is on upgrading our claims platform, enhancing our credit hire capabilities, and enabling multi-channel FNOL. On the policy side, we will deliver a customer portal that provides self-service for renewals, cancellations, mid-term adjustments, payment plan adjustments, and document provision. All of this is about seamless provision of quality insurance products to our increasingly tech-savvy customer base.”
