Sedgwick has appointed Ady Hall to the role of client director, as it seeks to strengthen its public sector offering in the UK.
In this role, Hall will work to shape Sedgwick’s public sector offering, which currently serves clients such as local authorities, academic institutions, charities and housing associations. He will join an experienced team that manages numerous large and diverse complex losses each year.
Sedgwick provides end-to-end claims management throughout the various stages of a loss, as well as shares key insights and potential risks that emerge from the data. According to Sedgwick, this intelligence allows its public sector clients to detect trends that are significantly affecting local communities. These include rising demand for fire and flood resilience measures in response to extreme weather, spikes in housing disrepair and life-changing injuries and an increase in fraudulent claims that is further exacerbated by the cost-of-living crisis.
“Regardless of size, whether it be a school fire or tenants decanted from their homes, public sector losses can have a catastrophic impact on local communities,” said Nicola Dryden, chief client officer of Sedgwick. “Ady’s passion for efficiency and empathy when dealing with large-scale losses has reinvigorated the team and already produced excellent results for clients.”
“Sedgwick’s UK public sector claims team has been established for many decades now; providing high-quality service is already in its DNA,” Hall said. “I am particularly excited to drive enhancements to our digital technology and risk management solutions and look forward to working with members of the sector in this regard.”
Sedgwick said its agile fraud detection capability helps its UK public sector clients identify red flags early, alert their colleagues and detect the latest trends.
“As budgets tighten and fraudulent claims continue to rise, this type of innovation is crucial in providing clients with peace of mind,” Hall said.
