AXIS Re, the reinsurance segment of AXIS Capital Holdings, has announced a series of actions to increase client satisfaction and drive profitable growth, including the implementation of a consultative client-engagement model and the expansion of product and market capabilities. The company is also increasing its presence in Asia.
“AXIS Re has been a remarkable story over the last 17 years and has established a profile from a start-up company to a global player with a reputation for strong underwriting, expertise and claims service,” said Steve Arora, AXIS Re CEO. “Today, the industry is rapidly changing – new forces are reshaping the market, new risks are emerging, protection gaps are growing and there is a need for fresh solutions that solve client needs. As the market transforms, we believe in the long-term potential of our business, and it is our ambition to achieve a leadership position which will allow us to deliver significant value to our clients, our brokers, and our communities. This is the next step in the evolution of AXIS Re.”
The company will enhance its client-engagement model with the launch of AXIS Re Strategic Partners, a dedicated team to serve clients and brokers. It is also expanding products and markets. This will include broadening capabilities for structured reinsurance, growing the AXIS Re presence in Asia, and dedicating a team to service the newly formed Specialty Re businesses.
The company is also redesigning its organisational model. AXIS Re will now be organised around four major divisions – North America, EMEA, Asia, and Global Markets – supported by two teams, Reinsurance Products and Reinsurance Services. With the launch of the new model, AXIS Re has announced the following new structure to the leadership team:
“Together, we plan to elevate AXIS Re to the next level, and today is an exciting step in that direction,” Arora said.
