Claims service provider handl Group has appointed Neil Vose (pictured above) as head of digital transformation. He began his role on Oct. 11 and reports directly to CEO Graham Pulford.
In this role, Vose will work on accelerating digital transformation across the group, to improve the customer experience and enhance operational efficiency.
In his career as a digital strategist for various industries, Vose has worked with global enterprises, strategic consultancies and start-ups. Most recently, he was the digital lead at business growth agency Sevendots, as well as an advisor for several tech start-ups.
“We aim to further immerse our brands in the digital age with a transformative programme that sets us apart from our peers,” Pulford said. “Digital innovation is an essential part of handl’s growth roadmap, and it’s great that Neil has joined us to help plot our journey and lead its execution.”
“I am excited to join handl Group to unleash the full potential of digital across our portfolio of companies to better service their customers, employees and partners,” Vose said. “handl’s domain expertise in the legal, insurance and healthcare spaces, together with its ‘people plus technology’ model, which combines human intervention with the application of leading technology, are essential factors in delivering successful digital transformation, [making] it an easy decision to join the business.”
