Global assistance, claims and risk management provider CEGA has been awarded a prestigious industry accolade for its worldwide patient transfer services.
CEGA has become the first company in Europe to be given the Commercial Aviation Medical Escort Accreditation from The European Air Medical Institute (EURAMI) as a standalone accolade, the firm announced in a release yesterday.
The company was awarded for the services it carries out on behalf of travel, personal accident and health insurers, and underwent a full day’s inspection and rigorous testing of its capabilities to achieve the award.
“The very positive thing about CEGA is that it is a complete patient management provider, from first call, to case handling abroad, to bringing the patient back home,” the EURAMI report said. “CEGA has a huge operations department that handles all medical cases, supports ongoing repatriations and tracks all flights. But it also has a safety department that works on daily threats all over the world: natural disasters, attacks, accidents and so on that may influence insured members or their own operations.”
CEGA’s business processes, operations personnel and safety, quality and medical management were all subjected to close scrutiny to gain the award. According to EURAMI, CEGA’s quality management and safety regulations surpassed those required by the accolade.
“This accreditation recognises CEGA’s global expertise in end-to-end patient transfers, gained over its 40 years of service,” CEGA’s chief medical officer, Dr Tim Hammond, said. “It further reassures our clients that, day in, day out, we put patients in the most capable of hands – wherever they are in the world.”
Related stories:
“Which?” announces insurance provider of the year
Specialist insurer reveals new board members
