Fidelity Life has issued a 24-hour turnaround guarantee for new standard policies where, if the insurer fails to issue a policy within 24 hours of receiving an application, it will waive the policy fee for the first 12 months.
The Sub24 guarantee will run until June 30. The promise applies to applications for new policies that can be processed under standard underwriting terms, and where no additional medical or financial information is required. It also applies only on working days, meaning weekends are not counted in the 24-hour timer.
Fidelity Life chief insurance officer Kath Johnson (pictured above) said the campaign aims to ensure cover is in place for customers as quickly as possible.
“At Fidelity Life we’re all about giving New Zealanders certainty to live a more rewarding life,” Johnson said. “With Sub24 we’re challenging ourselves to turn around standard applications efficiently so our customers can get on with life knowing they’ve got protection in place for the things that are most important to them.”
