The news was revealed by Canada CEO Louis Gagnon, who said Coull-Cicchini is scheduled to step down from her current position on January 1, 2024.
Coull-Cicchini first joined Intact in 2005 when she assumed the role of leading the Ontario division. Over the years, she has played a pivotal part in key acquisitions and initiatives aimed at enhancing the broker experience. In 2018, she became the executive vice president of Intact Insurance and took charge of overseeing operations in the Atlantic, Ontario, and Western Canada.
Under her leadership, Intact Insurance has strengthened its value proposition for brokers and focused on delivering exceptional service to customers, according to Gagnon.
“I have had the privilege of working directly with Debbie for many years, both while I was a broker and after I joined Intact,” Gagnon added. “Her sincere appreciation, respect, and care for brokers is something I have witnessed firsthand and that we have all experienced.”
Coull-Cicchini mentored numerous women within the insurance industry and represented Intact on the Board of the Institute for Catastrophic Loss Reduction (ICLR). She also remained active in her community, extending help through various charitable organizations.
When asked of her retirement plans, Coull-Cicchini said she is eager to pursue personal passions, as well as dedicate her time to volunteering, coaching, mentoring, and contributing to several boards.
Intact is in the process of finding a replacement for Coull-Cicchini, with more information expected to be disclosed later in the fall.
“Please join me in congratulating Debbie on her well-deserved retirement and expressing our thanks and sincere appreciation for her remarkable service and the lasting impact she has had on Intact, the insurance industry and all of us,” said Gagnon.
Last week, Intact released its catastrophe loss estimate for the third quarter of the year. It reported around $611 million in losses, largely driven by severe weather events that impacted the company’s Canadian segment.
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