Managing director
With 25 years of experience, Sheena Jack has worked as a corporate executive across various industries, including health and life insurance, banking, superannuation, and wealth management, and she held many roles across HCF before being named MD in 2017. The same year, she was also appointed as a director of HCF Life, a director of the corporate trustee of the HCF Research Foundation and a member of the board of Manchester Unity.
Jack led the acquisition and successful integration of the latter into HCF in her previous role as chief financial officer, overseeing a deal worth $25m. During her time as HCF’s chief strategy officer, she was responsible for the development of the company’s 2020 Strategy, a five-year roadmap and vision for the business. Focused on driving innovation, she also established HCF Catalyst, Australia’s first corporate-backed health technology accelerator.
In her short time as MD, Jack has delivered a new business line (Overseas Visitors Health Cover), launched a new loyalty program (HCF Thank You) and announced a new organisational structure to reflect HCF’s focus on member experience and business growth. She also commenced a $140m systems transformation project, one of the largest programs of work in the business to date. Outside of her various roles across HCF, Jack serves as a director of Private Healthcare Australia, the Business Council of Co-operatives and Mutuals, and ASX-listed health technology company Uscom.
