Age: 35
Anirudh Kakulapati joined CHU in 2008 as a data entry officer in the claims department of its Melbourne office. Now, he is the newest member of the CHU senior leadership team, having been appointed to the role of chief disruptor of CHU’s innovation lab, CHUiSAVER. In recent times, Kakulapati has held the role of service manager in Queensland, responsible for managing the CHU Queensland underwriting and customer service team, and has racked up a number of impressive achievements. Under his management, CHU’s Qld team has exceeded its budgets for three consecutive years, his team has exceeded its new business budget by $9m, and both policy count and net promoter scores have risen considerably. Additionally, he was recently nominated for the Council of Queensland Insurance Brokers’ (CQIB’s) Mick Lambert Baker Award, presented to the staff member of a CQIB business partner for ‘service above and beyond’. Kakulapati has aspirations of taking his career into the stratosphere, with a personal goal of being a company CEO by age 40. One senior colleague tells Insurance Business, “I have no doubt he will achieve his goal … He is certainly someone to watch as the industry evolves into the digital future.”
