The Australian government has escalated its campaign against fraudulent activity within the National Disability Insurance Scheme (NDIS), launching investigations into large-scale cases valued in the millions.
The efforts are spearheaded by the National Disability Insurance Agency (NDIA) and Services Australia as part of a coordinated push to protect program funds meant for individuals with disabilities.
In December 2024, the Fraud Fusion Taskforce (FFT) – a coalition of 11 agencies – conducted a targeted operation in western Sydney. The initiative, which involved five search warrants and nearly 50 investigators, uncovered significant fraud cases.
In a related matter, one individual is scheduled to appear in court in January, facing allegations of fraud involving the misuse of Australian Business Numbers (ABNs) alongside four co-accused.
Bill Shorten, Minister for the NDIS and Government Services, emphasised the government’s determination to hold offenders accountable.
“These are very serious cases involving millions of dollars of money meant for people with disability,” he said. “The recent activity – and other parallel investigations – are the result of the taskforce using its combined powers to take action.”
He added that the taskforce will continue to pursue anyone attempting to exploit the system.
“Our warning for crooks remains firmer than ever. If you think you can take money from the pockets of the Australians who need it the most, you’d better think again as we will be watching,” Shorten said.
The FFT has expanded its operations in recent months, executing approximately 20 warrants targeting individuals and entities linked to fraudulent claims. Investigators have uncovered instances of unexplained wealth, including luxury assets such as multimillion-dollar homes and vehicles.
The task force currently oversees more than 500 active investigations, with efforts focused on organised crime groups, tax consultants, allied health professionals, and registered NDIS providers.
In addition to uncovering fraudulent activity, the task force has collaborated with the NDIS Quality and Safeguards Commission to implement regulatory actions. Services Australia’s digital forensics teams have also supported the investigations by gathering and analysing evidence.
The FFT recently marked two years in operation, reporting significant financial impacts. In 2024, the NDIA introduced measures that redirected $400 million away from non-compliant providers toward legitimate disability supports. An additional $200 million in improper payments was prevented.
More than 26,000 tips regarding potential fraud were received, and over 15,000 participants affected by questionable providers transitioned to more secure arrangements.
