In a recent edition of Insurance Business TV, IB sat down with Katrina Hickson, head of distribution at Emergence Insurance, and Cris White, head of advisory at Cyber Suite, to discuss Emergence’s recent recognition as one of the top cyber insurers in the 2024 5-Star Cyber Awards.
At the core of Emergence’s philosophy is a "smarter cyber approach", which is built on three key pillars: comprehensive coverage, proactive services, and expert incident response. Hickson emphasized: “Our approach ensures that clients have the most comprehensive protection available. This is complemented by ongoing support like risk assessments and cybersecurity training to help prevent incidents.”
Emergence recently upgraded its policy offerings to stay ahead of evolving cyber threats. “The introduction of the CEP 005 reflects our commitment to addressing emerging risks and providing broader coverage,” Hickson explained. “We aim to give clients peace of mind in an increasingly complex environment.”
White elaborated on the importance of integrating advisory services with insurance, stating, “We operate a holistic cybersecurity advisory service, helping businesses of all sizes understand and manage their cyber risk. This includes implementing cyber incident response plans and facilitating ransomware tabletop exercises.” He believes this dual approach is essential, noting, “Insurance just forms part of that risk-managed approach; Cyber Suite builds the services to address all the other aspects that a business needs to effectively manage those cyber risks.”
Client feedback has been overwhelmingly positive, with many highlighting the support offered by Emergence. “Clients are really appreciating that comprehensive nature of the support alongside the risk mitigation of a cyber insurance policy,” Hickson shared.
Looking towards the future, Emergence Insurance remains focused on enhancing its offerings and supporting clients in navigating the complexities of the cyber landscape. “In today’s environment, robust defences are essential, especially for small and mid-tier businesses,” Hickson stated. “We’re dedicated to ensuring our clients are well-prepared for any challenges that may arise.”
To learn more about Emergence Insurance and its innovative approach to cybersecurity, click here to watch the full interview.
