The Carrington Street Flood Recovery Centre in Lismore has now closed its doors, marking a significant transition in the region’s recovery process from the devastating floods of February 2022.
The closure signifies the community’s move towards a more sustained phase of rebuilding and healing, with the NSW Reconstruction Authority taking over to continue offering flood-related support from the same premises.
Lismore City Mayor Steve Krieg acknowledged the crucial support the centre provided to local residents and businesses.
“The Lismore Flood Recovery Centre supported our community in the aftermath of the floods, with the closure marking a new chapter for Lismore,” he said. “The level of assistance the centre has achieved cannot be underestimated, especially during the weeks and months right after the natural disaster. It was indeed a crucial element in helping our community recover.”
Throughout its tenure, the Carrington Street Flood Recovery Centre provided essential services that were vital for the community’s recovery. These included financial grant assistance, support in the recovery process, emergency accommodation, and services focused on mental health and well-being.
Having initially opened its doors at Southern Cross University, the centre underwent several relocations to effectively serve its community, ultimately integrating within the NSW Reconstruction Authority’s offices in November 2023. The distribution of over 1,729 GIVIT vouchers was another highlight of the centre’s achievements.
Jon Gibbons, general manager of Lismore City Council, praised the collective efforts of the centre, the NSW Reconstruction Authority, and staff and volunteers.
“Collaborating with the NSW Reconstruction Authority and the unwavering support from our staff and volunteers have been pivotal,” he said. “The centre was the longest-standing recovery centre in the region, a testament to our commitment to helping our community recover.”
With the centre’s operations concluded, the community continues to have access to a range of services aimed at supporting their ongoing recovery needs. These include legal advice, community legal assistance, recovery support initiatives, financial counselling, and mental health services.
As Australia continues to grapple with floods, the Insurance Council of Australia is calling for the allocation of a sustained annual fund of $250 million to acquire and elevate residences located in high flood-risk areas.
