WorkSafe Victoria has announced a new agency panel which brings together five of the biggest insurers in Australia to manage workplace injury insurance claims and premium collection.
The agent panel will see
Allianz,
CGU, Employers Mutual,
Gallagher Bassett and Xchanging manage the workers compensation claims of the state from 1 July.
Employers Mutual will replace former agent
QBE on the panel as WorkSafe Victoria chief executive, Clare Amies, thanked the insurer for their previous work.
“QBE has played a significant role in Victoria’s compensation scheme for many years, and I thank every member of the dedicated QBE team for their contribution,” Amies said.
“The new agency agreement aims to further improve services delivered to Victorian employers and workers and ensure the sustainability of the workers compensation scheme.”
“The makeup of the panel has been designed to provide the best possible balance of skills, capability and innovation to ensure that Victorian workers and employers continue to receive ever better service.”
Claims and registrations currently managed by QBE will be moved to either Xchanging or Employers Mutual.
Ben Bessell, chief executive, Australian Business Division at
IAG, said that the reappointment of the business to the panel shows the hard work the business has put in over five years.
“We welcome CGU’s reappointment as an agent to provide quality workers compensation products in Victoria, following WorkSafe Victoria’s agent panel announcement,” Bessell said.
“For the past five years, CGU has performed strongly on a number of metrics including service and return to work measures.
“We look forward to continuing to help employees return to work as soon as possible, while running a strong and responsible claims management function in Victoria.”
More than 210,000 employers contribute to Victoria’s workplace injury insurance system, and WorkSafe agents manage the claims of more than 90,000 injured workers every year.