What makes Shielded Insurance Brokers one of the best brokerage firms in Australia?

Shielded Insurance Brokers has been named one of Insurance Business Australia’s Top Brokerages for 2023.

In an interview with IB, Shielded Insurance Brokers managing director Stuart Brady emphasised the firm's commitment to challenging the status quo and being a brand that customers can relate to and trust.

 “We don't settle for a specific way of doing things. As a fast-growing business, we want to stay flexible and be able to adapt or change direction quickly. We continually look for ways to improve to enable further growth and efficiency and an overall better client experience,” Brady said.

Turning to technology

Brady further explained that Shielded Insurance Brokers has become one of the top insurance brokerages in Australia for leveraging technology to make processes more efficient, including:

• developing additional technology to automate the more mundane and time-intensive processes
• using AI to build out a compliance system
• launching a new series of marketing strategies to strengthen retention and attract new clients

Learn more about Shielded Insurance Brokers and the rest of the 2023 winners by reading the IB Top Brokerages 2023 special report.