Queensland's largest car insurer RACQ has warned motorists to improve their vehicles' security following a 20% increase in car theft insurance claims in the state.
RACQ spokesperson Ashleigh Paterson revealed that the insurer received 1,827 claims for stolen vehicles across Queensland – with Toowoomba and Cairns having experienced the most significant increase in car theft claims, up by almost 90%. Meanwhile, the Wide Bay region saw a significant rise of 67%. See the rest of the list on RACQ's website.
“It's really concerning that car theft is a growing problem and causing issues for thousands of motorists,” Paterson said. “We've seen a 20% increase in car theft claims between FY21 and FY22, and that upward trend has continued in recent months with rates now above pre-COVID-19 levels.
“Concerningly, our data also reinforced those areas with larger populations or elevated crime rates tend to continuously experience a high number of vehicles being stolen each year, rather than large spikes.”
Paterson offered assurances that drivers can do simple things to boost their vehicles' security, such as “treating car keys like cash”.
“As vehicle security improves, the easiest way to steal a car is to use the keys, so drivers need to be extra mindful about where they store their keys,” she said. “Don't leave your keys lying around in an easily accessible location such as a table near the door or a key hook, and don't tag your keys with identifiers like your name or address.”
Paterson also advised car owners to park in a garage or gated driveway or secure car park if they aren't home. If these options are unavailable, it is wise to park somewhere well-lit and well-populated to reduce thieves' temptation.
“Make sure, whenever you leave your vehicle, your windows are up, doors are locked, and don't leave valuables visible in the car,” she added. “We recognise the emotional and financial toll a stolen car can have on our members.”
For RACQ members who had their car stolen, Paterson advised them to contact the local police and insurer to lodge a claim if their vehicle is covered under either motor comprehensive or fire theft and third-party insurance.