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QBE Insurance Australia has launched a request for proposal (RFP) for the provision of insurance restoration services across its personal and commercial lines.
The move follows last year’s call for the establishment of building repair services and end-to-end heavy vehicle repair network, as the insurer continues a broader strategic review of its property and motor claims divisions.
Interested restorers are urged to register their interest from April 01 to 15. Suppliers will then be shortlisted and invited to complete the RFP, with submission closing on May 27 and a new panel expected to be in place by July 31.
“We’re looking to curate a restoration services network with businesses who share our commitment to exceptional customer service and help us meet our customer promise,” said Jon Fox, QBE chief claims officer. “A comprehensive tender process will help us choose the best restoration services network, based on their ability to provide high-quality, cost-effective restorations to private and commercial properties, and their capacity to support QBE’s distribution partners across all areas of Australia.”
