In April, comparison website iSelect announced “some redundancies” as part of its cost saving measures in light of the economic uncertainty brought about by coronavirus crisis. Now the business has reportedly outsourced a portion of its operations, impacting an undisclosed number of colleagues.
According to the Australian Financial Review, TAL’s comparison service Lifebroker will be taking over iSelect’s life insurance operations spanning roles in sales, administration, and customer service. It’s not clear how many, if any, members of the iSelect life team will be absorbed by Lifebroker.
Brett Clark, chief executive of major life insurer TAL, was cited as highlighting the long-term value of the partnership with iSelect.
“We’ve had a relationship with them for some time,” the publication quoted Clark as saying. “iSelect provides web-based comparison services and our Lifebroker business is good at life insurance fulfilment; it just makes sense.”
