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Australian truck insurer nti has welcomed a new member to its national premium repairer network.
Truck Art achieved premium repairer status after two years of working with the insurer's repair managers, in a partnership that will see the NSW company deliver repairs and services to customers in the Wagga region.
“Achieving nti’s premium repairer accreditation isn’t just about the exemplary quality of repair work,” said Janelle Greene, nti’s general manager of strategic delivery and operations. “Service providers are required to invest in their facilities, adhere to a strict code of ethics, meet professional standards, and maintain outstanding customer service levels. When our insured customers elect to use an nti premium repairer, they can expect to have work completed, on average, seven days faster than our competitors. The turn-around is even more impressive in regional areas like Wagga, where it’s estimated at around 10-14 days faster.”
nti authorises repairs at over 600 repairers across Australia, with a pool of 19 premium repairers – four in Queensland, eight in NSW, three in Victoria, two in SA, and two in WA.
