Transport and logistics specialist insurer NTI has partnered with Melbourne-based Truckrite to expand the organisation’s network of premium repairers.
Truckrite is an Australian-owned and operated company servicing all makes and models of heavy vehicles.
Tim Pontifex, head of claims services at NTI, praised Truckrite’s professional, state-of-the-art workshop and skilled technicians, saying their expertise would provide great outcomes for NTI’s customers.
“By having repairs completed by a premium repairer such as Truckrite, our customers know they will receive the highest level of service and quality of repair with reduced downtime,” Pontifex said. “This is great news for NTI and our customers. We uphold strict eligibility on becoming an NTI
premium repairer. There are only 20 across Australia, so it’s not every day a new premium
repairer joins our network.”
NTI’s expansive network of repairers aims to provide customers with greater convenience and access and reduced time off road. They all meet NTI’s repair standards, including equipment levels needed for the heavy vehicle industry and staff experience in the workshop.
“We’re extremely excited to be working with NTI,” said Truckrite’s owners Steve Mallotsis and Neil Walling. “As a premium repairer, customers don’t have to wait to have repairs assessed and authorised. We’re able to get the ball rolling straight away which saves time and gets vehicles back on the road more quickly.”
