“Our relationship with Aon is delivering dividends for the Ansvar team because Aon clearly understand the faith segment, and similar to Ansvar, has a broad portfolio of faith clients. We’re proud of what we’ve achieved since we started working more closely with Aon in late 2012,” said Ian Ireland, national general manager of sales, Ansvar.
“The multimillion dollar partnership with ANIP is welcome validation of the customer and broker-focused business improvements and structural changes implemented across Ansvar throughout 2013,” Ireland said.
Client manager, Aon Risk Services Australia, Michael Hambleton said, “Ansvar demonstrated commitment throughout the entire process from the CEO down including national senior sales executives and senior underwriters, all of whom were focused on service delivery to ANIP at a comprehensive and very detailed level.
“It’s clear there’s a solid commitment to improvement in service delivery and standards and a genuine intent by Ansvar in creating a long term insurance partnership,” said Hambleton.
The policy with ANIP is significant both for its size as well as the scope of the contract. Ansvar and Aon have taken an increased risk-management approach to the renewal negotiations.
“ANIP and Ansvar have a long history. ANIP were impressed with the refocus on our business and the service commitment provided by Ansvar CEO, Andrew Moon. The increased flexibility demonstrated to meet our program member’s needs was impressive,” said Mathew Wilson, risk management and insurance manager, ANIP.
“We value Ansvar’s capability in the faith sector. They understand our business and their depth of experience and renewed commitment around risk management drove our decision to renew the contract. Both Aon and Ansvar have considerable heritage of knowledge in the faith sector,” Hambleton said.
