Global law firm Kennedys is bringing to Australia its web-based platform to help insurers “transform their claims processes, and ultimately, help them use lawyers less.”
Kennedys’ virtual defence lawyer, called KLAiM, uses the collective know-how of hundreds of Kennedys’ lawyers from around the globe to provide built-in templates and guidance notes that navigate the user through the litigation process via a straightforward workflow. KLAiM also auto-populates and generates all the relevant court documentation.
KLAiM originated in the UK, where the system helped clients settle in excess of 80% of their claims without the need for a lawyer. The platform was adapted to work in international markets including the US, Bermuda, Hong Kong, and now Australia.
For Australia, Kennedys has built this latest version of KLAiM around Queensland’s Personal Injuries Proceedings Act 2002 (QLD), although it can be readily adapted for other states and jurisdictions.
Richard West, partner and head of innovation at Kennedys, said KLAiM has helped the firm build relationships with clients and gain additional market share, while also helping its clients to rapidly reduce their reliance on lawyers.
“We are excited to bring our philosophy and our own technology to clients in Australia as the factors that make KLAiM so appealing in the UK, such as reducing legal spend and speeding up the life cycle of claims, are just as relevant to our clients in other jurisdictions,” West said.
“I have seen the revolutionary impact KLAiM has had on Kennedys’ clients across the world,” said Matt Andrews (pictured above), partner at Kennedys’ Sydney office. “The Australian extension of KLAiM is built to allow rapid development for all Australian jurisdictions and we are already seeing significant interest from local insurer clients.”
