A demand has been issued to insurance companies and the
Insurance Council of Australia (ICA) to come to the Whitsundays to speak up on how they are resolving claims due to a severe weather event that hit Australia in March this year.
Dawson MP George Christensen made the call in parliament on Monday after hearing many “appalling” cases of poor treatment from insurance companies who are dragging out Cyclone Debbie-related claims.
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"I am demanding that the relevant insurance companies as well as the Insurance Council of Australia come to Airlie Beach and sit down with stakeholders to fix the problems that people are having," Christensen said in a
Whitsunday Times report.
Christensen said that more than six months after ICA and insurers assured him that “they would honour every claim without dragging out the process ... there are hundreds, if not thousands of insurance claims still not settled.”
"Meanwhile, people are living in damaged homes and going to work in damaged work places,” he said. "And then, when they get back to their damaged home, they are spending hours on the phone, arguing with building assessors, engineers, and insurance companies who are putting forward undercooked scopes of works that don't come close to covering the costs of necessary repairs."
ICA announced that more than 75% of insurance claims had been closed six months after Cyclone Debbie lashed across the country.
The Dawson MP hopes the meeting with insurers will be held next month, the report said.
Related stories:
Market loss due to Cyclone Debbie estimated at $1,658m
ICA: More than 75% of Debbie-related claims now closed
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