The
Insurance Council of Australia (ICA) has appointed a new executive to help drive consumer outcomes following an extensive and highly competitive recruitment process.
Fiona Cameron, previously the ICA’s senior manager of government and industry relations, takes on a new role as GM policy, consumer outcomes, effectively immediately.
Commenting on the appointment, ICA CEO Rob Whelan said: “I am delighted to promote Fiona to this executive position. Fiona has served the ICA diligently since January 2010 in consumer relations, regulatory and government relations roles. She has a first-rate understanding of the key issues facing the industry.
“Her new role focuses on developing and implementing the ICA’s policies in relation to consumer outcomes. It includes responsibility for the industry’s Consumer Liaison Forum, the General Insurance Code of Practice, statutory schemes, and the ICA’s consumer referral service.”
An Art/Law degree holder from UNSW, Cameron has worked for the NSW Department of Premier and Cabinet, the then-Liquor Hospitality and Miscellaneous Workers’ Union and the NSW Attorney General’s Department. She has also held senior roles in research, policy, stakeholder relations, regulation, and law across a broad range of industries.
Whelan also thanked Sarah Phillips who has served as acting GM policy, consumer policies, since last December. Phillips will work closely with Cameron as she transitions into the role.
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