IAG have appointed a new chief information officer for its business as Claire Rawlins will take on the role of Group CIO, it was announced in a statement.
Rawlins has a wealth of global experience, having worked in Australia and the UK, and joined IAG as chief technology officer in June 2015.
Peter Harmer, chief executive of IAG Labs, announced the appointment and believes that the creation of the new role that Rawlins will fill signifies the importance technology plays on the IAG business.
“IAG is continuing to drive its digital and innovation agenda right across the company and its brands, building an integrated digital eco-system that puts customers, partners and employees’ needs at the heart of everything we do,” Harmer said.
“With significant experience gained in Australia and internationally, Claire will be a valuable asset to the organisation, leading all of our existing technology and project management teams which now sit together within the recently-created division, IAG Labs.
“Given the important role of technology in enabling our digital evolution, the new GCIO role will be pivotal in helping to us accelerate our strategic priorities and ensuring our integrated approach to digital is embedded throughout the broader organisation,” Harmer continued.
Rawlins, who recent roles included posts at Woolworths, Air New Zealand and as CIO of NBN Co., believes that the company is paving the way for the future with its digital presence as she will help shape strategy for the future of the business.
“Digital and technology is empowering our customers like never before, transforming how they discover, explore, buy, and engage with brands and products,” Rawlins said.
“The speed with which consumers embrace these new touch points is only getting faster, and businesses must keep up with the pace of change.
“My role is to help shape and drive the IAG strategy and to build our digital DNA. We will create the best digital insurance company globally and embrace and exploit the exponential growth in digital technology to support a radical shift in our products and services.”
