Gallagher Bassett (GB) has promoted Debbie Vounakis to head of sales and client services for personal injury, effective November 1, 2023.
Vounakis brings over 20 years of experience to the new role and the senior leadership team. According to GB, she has been recognised by the industry throughout her career for her “outstanding contributions”.
As the new head of sales and client services for personal injury, Vounakis will lead GB’s personal injury growth strategy nationally and best practice client management solutions to existing clients.
“I see this role as an opportunity to further support GB’s current success as one of Australia’s leading personal injury specialists by leveraging experience, insights, and learnings from our national claims’ operations,” she said. “I am excited to continue to forge strong partnerships with new and existing clients who share similar challenges and ensuring that GB’s solutions address their needs and risk mitigation.”
Pete Diskin, chief client officer at Gallagher Bassett Australia, commented: “We are thrilled with the promotion of Debbie to GB’s senior leadership team. Her extensive industry experience of more than 20 years and unwavering commitment to client success makes her a valuable addition to our team and importantly our clients who face constant challenges and rapidly changing environments.
“The appointment of Debbie represents our commitment to continuous improvement and client-focused innovation. She embodies the qualities that define GB’s client-centric approach.”