Recovre, part of
JLT Group, is celebrating 30 years of providing quality and innovative Workplace Health and Safety (WHS) and rehabilitation assistance to injured Australians.
A national client survey conducted by the firm last quarter showed that eight out of 10 clients on average would recommend Recovre’s services to colleagues.
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Matthew Bacon, CEO, JLT benefit solutions and Recovre, said that the company collaborates with key stakeholders across the country to better serve clients.
“We were one of the first rehabilitation providers to proactively reach out and partner with all stakeholders – regulators, insurers, employers, and government organisations,” he explained. “This allowed us to influence working models, keeping the focus on achieving the best outcomes for injured workers, employers, insurers, and regulators.”
Also enabling the company to provide innovative solutions for clients, insurers, and injured workers is its Outcomes Focused Model.
“Our Outcomes Focused Model uses a proactive approach to improve industry standards and reach client goals through innovative solutions,” Bacon said.
“Our employees are measured on efficiency, quality of service, and tailored client results to ensure excellent consultancy. This has had a tremendous effect on client satisfaction, and is just another example of how Recovre is constantly trying to ensure we are at the forefront of the industry.”
Recovre’s insurance background also comes handy in helping the company come up with improved outcomes.
“The combination of Recovre’s Rehabilitation Services and JLT’s insurance businesses has introduced, for the first time ever, a fully integrated national ‘whole of people risk’ offering to the Australian market – redefining industry dynamics with all businesses sitting under one roof. This has given our consultants a better understanding of the broader impacts of their work and a holistic perspective on the needs of key stakeholders,” said Bacon.
The company added that it is committed to providing innovative, cost-effective, and efficient offerings for helping injured Australians “get back to work and on their feet” for the next 30 years.
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