AXA has announced the launch of an online travel health calculator for travellers with pre-existing medical conditions.
Developed by emergency medical assistance provider CEGA, the calculator allows travellers with pre-existing conditions to find affordable insurance. Users enter their conditions online and receive a report which tells them how their conditions could affect their travel insurance search. The information tool then provides a list of brokers and insurers who specialise in providing cover or directs them to price comparison sites for less complex medical needs.
In a statement, AXA said that the launch of the tool coincides with the Financial Conduct Authority’s (FCA) current consultation on proposals designed to help consumers with pre-existing medical conditions have better access to travel insurance products.
“As insurers, we want to help customers understand their cover options regardless of their previous or existing medical conditions,” said Nel Mooy, travel director at AXA. “While in some scenarios, certain channels such as specialist brokers or underwriters may be more appropriate than others, our aim is to empower travellers so they can find cover that is right for them. Many people see health as a barrier to finding insurance, but our new tool can help make things that much clearer.”
“The travel health calculator offers consumers with pre-existing medical conditions a unique solution to travel insurance uncertainty – and we’re thrilled that AXA are leading the way in its implementation,” said Angela Smith, head of propositions at CEGA. “By providing simple and easy-to-access medical assessments, the travel health calculator increases customer choice. It is testament to our constant commitment to provide innovative new ways to support insurers and their customers alike.”
