Arch Insurance International shores up claims team with senior hires

They will focus on two major areas of business

Arch Insurance International shores up claims team with senior hires

Insurance News

By Roxanne Libatique

Arch Insurance International (Arch), part of Arch Capital Group Ltd., has welcomed Janet Brook, Tilly Milnes, and Sheena Hooda to its claims team as senior claims handlers, effective immediately.

Brook joins Arch from Kennedys Law, where she was a senior associate specialising in professional indemnity (PI) insurance claims. She also held positions at Shakespeare Martineau during her extensive legal career.

Meanwhile, Milnes is a qualified solicitor joining Arch from W/R/B Underwriting, where she was a claims adjuster specialising in international directors and officers (D&O) and financial institution (FI) insurance claims. She also held claim adjuster roles at AXA, Chubb, and Allianz Global Corporate & Specialty and was a solicitor at Kennedys Law.

In their new roles, Brook and Milnes have joined Arch's FI claims team – with Brook specialising exclusively in PI claims, and Milnes managing claims across a broad spectrum of areas, including D&O, PI, and investment manager insurance.

A qualified solicitor, Hooda joins Arch from AXIS Capital Group, where she was most recently a senior claims specialist. Previously, she was a senior associate at Davies Group Ltd and a clinical claims manager at the NHS Litigation Authority. In her new role at Arch, Hooda has become a member of the company's healthcare claims team to manage global claims.

Barbara Rizzi, head of third-party claims at Arch, has welcomed the three new hires to the company's growing claims team.

“Their significant technical ability and collective experience in the market, both from a claims and legal perspective, undoubtedly strengthen our claims proposition. Their service-focused approach has also enabled us to further enhance our responsiveness to brokers and insureds,” Rizzi continued.

The entrance of Brook, Milnes, and Hooda to the claims team was part of Arch's appointment spree this month, including the appointment of Linda Daly as its new senior underwriter for executive assurance and the promotion of ceded reinsurance senior vice president Krista Bonneau to chief reinsurance and exposure officer.

Arch Insurance was awarded as the Best Insurance Companies for Claims in Australia and New Zealand. Read all the winners here.

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