Allinsure - IAA
Last years’ ranking: New entry
PETER CHAMBERLAIN, DIRECTOR
What’s been the highlight of the last year for your business?
The highlight has definitely been transitioning the business to a high-end service and advice-oriented team. This has also involved seeing the growth and enthusiasm of both junior and senior staff embracing the change and wanting to succeed.
What is one thing you did differently this year, and why?
We introduced a structured support team and were able to create a successful niche product and market.
Are there any metrics that you are particularly proud of?
The high level of revenue generated from new policies, despite the current market. We were able to achieve this by taking on our new approach of a whole risk management solution for both new and existing clients, via partnering with clients and our key insurers.
What would you say was the biggest challenge of the last year?
Being able to continue to grow the brokerage despite the loss of clients through financial hardship, liquidation and administration.
What is it that makes building an insurance business exciting for you?
The thrill of the win, whether it be winning a new client or resolving a claim, but, most importantly, assisting other businesses in achieving their success.