George Manos, IAG’s industry risk and governance manager, has been named chair of the Motor Vehicle Insurance and Repair Industry Code of Conduct Administration Committee (MVIRI CAC).
Manos brings 30 years of experience in the insurance industry, including roles in motor underwriting and claims management across both personal and commercial lines. He currently works in IAG’s motor supply chain division.
Stephen Jenkins, who has served as chair for the past two years, will remain on the committee. He is the general counsel and head of employment relations at the Motor Traders’ Association of NSW.
Commenting on the leadership change, Manos thanked Jenkins for his contributions as chair.
“I wish to extend my sincere appreciation to the previous chair for his outstanding leadership during the code review process. His dedication and strategic vision have been pivotal in steering our committee through the crucial initial stages with great success,” he said.
As he takes the helm of the committee, Manos outlined his plans to build upon the strong foundation laid by Jenkins.
“As I step into the role of chair, I am eager to build upon the strong foundation laid, and I am committed to maintaining our progress, ensuring that we continue to evolve and thrive as a highly effective committee,” he said.
The timing of Manos’s appointment coincides with the committee’s engagement of MST Lawyers for the code rewrite.
“It is an exciting milestone to be one step closer to improving the code in response to the independent review conducted by Dr Michael Schaper,” Manos said. “In the coming months, the committee’s intention is to share the draft and seek industry feedback.”
According to Section 13.1 (e) of the Motor Vehicle Insurance and Repair Industry Code of Conduct, members of the CAC must elect a chairperson annually, with the position rotating between appointees from the Insurance Council of Australia (ICA) and Motor Trades Association of Australia (MTAA).
In December 2022, the MVIRI CAC appointed Dr Michael Schaper to independently review the code.
In May 2023, the CAC received Schaper’s final report, which included 15 recommendations focusing on:
The review process consulted a range of stakeholders, including government bodies, regulators like small business commissioners, CAC members, and representatives from the insurance and repair sectors.
Since its inception in 2006, the code has been reviewed multiple times to ensure its relevance, with the last review conducted in 2017.
Schaper’s report is accessible on the Motor Vehicle Insurance and Repair Industry Code of Conduct website, as well as the MTAA and ICA websites.
