Hollard Insurance Australia has appointed Andrew Monsif as senior manager for strategic underwriting.
Monsif (pictured), who officially left his role at Tokio Marine on Jan. 13, shared the news of his new position via LinkedIn.
In his post, Monsif highlighted his focus on enhancing underwriting governance and capabilities at Hollard. He will oversee several key portfolios, including property, motor, and pet insurance, while collaborating with the underwriting team led by Tony Martiniello.
“I am pleased to advise that I have joined Hollard in my new role as senior manager, strategic underwriting, were I will be working with Tony Martiniello and the team on strengthening and developing our underwriting governance, capability, and management across a variety of portfolios including property, motor, and pet,” he said.
Monsif brings over 20 years of experience across the insurance, financial services, and risk sectors. His prior roles include:
Additionally, Monsif held leadership positions at BT Financial Group, MetLife, and AMP Capital Investors, focusing on underwriting, enterprise risk management, and strategic business planning.
Monsif also expressed enthusiasm for reconnecting with former colleagues and engaging with his broader professional network in his expanded role.
Reflecting on his time at Tokio Marine, where he managed the leisure travel insurance product and underwriting function, Monsif expressed gratitude for the team’s accomplishments during his tenure.
“I’d like to thank my Tokio colleagues for an amazing 19 months running the successful Leisure Travel Insurance product & underwriting function, where we achieved great results together – I wish you all the very best and look forward to seeing the business continue to grow and achieve great results,” he said.
Separately, Woolworths has announced it will refund customers who were overcharged on Everyday Insurance car policies due to a pricing issue dating back to 2018.
The error, attributed to Hollard Insurance’s misapplication of promotional discounts, was identified during a routine review.
A Woolworths spokesperson confirmed the company is contacting affected policyholders and processing refunds, which include interest. Although the exact number of impacted customers was not disclosed, the issue is said to involve a small proportion of policyholders over a five-year period. On average, customers will receive $27 in refunds.
Hollard reported the error to the Australian Securities and Investments Commission (ASIC). Woolworths and Hollard have implemented updated systems to prevent similar mistakes in the future.
