NTI

NTI provides insurance products for Australia’s transport, construction and logistics industries – from small regional businesses to multi-generational companies, and global shipping.

With over 50 years of experience in the insurance industry, NTI has been successful in finding new ways to keep customers moving. Their purpose is to make their businesses safer and more sustainable.

NTI runs a 24/7, 365 national operations with six offices, spanning across five states – Queensland, New South Wales, Victoria, South Australia and Western Australia.

Their deep-rooted partnerships with state-based and national transport and logistics associations, and long-standing agreements with dealers and original equipment manufacturers demonstrates NTI’s strong understanding of and effective support for its customers.

NTI offers tailored products and has accredited repair and recovery networks. The company has in-house risk engineers across all specialty lines and boasts the largest team of marine insurance specialists in the country.

NTI is made up of experienced and passionate industry advocates. People from all across the business have worked in the industries they support. NTI people come with insight and knowledge, from mechanics to truck drivers, and operations managers.

NTI in the news

2021: Winner, Mansfield Award – Specialty Category
2021: Winner, NIBA – Underwriting Agency of the Year
2021: Winner, Kincentric – Best Employer
2022: Winner, Australian HR Awards – Employer of Choice (100-999)
2022: Winner, NIBA – Underwriting Agency of the Year
2022: Winner, Kincentric – Best Employer
2023: Winner, HRD – 5 Star Employer of Choice
2023: Winner, Mansfield Award – Specialty Category
2023: Winner, ANZIIF – Claims Team of the Year
2023: Winner, Kincentric – Best Employer
2023: Winner, NIBA – Underwriting Agency of the Year
2024: Winner, Mansfield Award – Specialty Category
2024: Winner, ANZIIF – Claims Team of the Year
2024: Winner, ANZIIF – Underwriting Agency of the Year
2024: Winner, Kincentric – Best Employer
2024: Winner, NIBA – Underwriting Agency of the Year
2025: Insurance Business – Claims Team of the Year

 

Need to know

Type of company: Underwriting agency
Service areas: Heavy commercial motor, mobile plant & equipment, and marine insurance
Headquarters: Brisbane, QLD
Employees: 500+
 

Key people as of 2025

Janelle Greene, Chief Executive Officer 

Greene was named Chief Executive Officer of NTI from 1st July 2025, assuming full management responsibility for the delivery of the company's mission to be Australia's leading specialist insurance provider.

Greene provides strategic direction for all NTI business units. Together with the executive team, she is focused on continuing NTI's innovation and leadership in the industry and implementing NTI's quality products and service differentiation through expertise in the transport, construction, and logistics industries.

Michael Edmonds, Executive General Manager, Commercial

Edmonds has overall responsibility for ensuring NTI’s specialist value proposition is delivered to the Australian market. This includes the leadership of national and local distribution to policy holders via brokers and agents, and management of key accounts and industry associations.

Edmonds is a Fellow of the Institute of Managers and Leaders, a Fellow of ANZIIF, a Certified Insurance Professional, and a Graduate of the Australian Institute of Company Directors.  He is a Director of the Australian Logistics Council and the Underwriting Agencies Council.  

Alan Hasted, Chief Claims Officer

As Chief Claims Officer, Hasted is responsible for managing NTI’s multi-award-winning claims team as they continue to deliver meaningful claims experiences for customers and partners. In addition to this, he manages NTI’s Parcel Protect offering.

Hasted joined NTI in 1994 and has held several senior management roles within the organisation, most recently as General Manager – Direct.

Nick Dendrinos, Head of Motor Portfolio

Dendrinos is nearing 40 years of experience in the insurance industry, having held senior roles across underwriting management and portfolio management, spanning commercial motor, heavy motor, mobile plant, and complex fleets programs. He has previously also held a multinational leadership role for a large global insurer.

Daniel Morrison, Head of Marine Portfolio

Morrison joined NTI in 2020 and took on his role as Head of Marine Portfolio in 2022. He has over 25 years of experience in marine insurance across underwriting, claims and business development. His international business experience has seen him lead marine insurance portfolios for Europe, the Middle East and Africa.

NTI's connection to industry & community
 

NTI has a meaningful purpose beyond profit. The organisation is committed to making a real difference in the community, by helping customers and their industries, and supporting charities and community groups. Through hard work and active involvement of NTI people, the company is able to go above and beyond for community when they need it most.

NTI Official Research Grant for Motor Neurone Disease (MND)

Since 2017, NTI has restored and modified vehicles and raffled or auctioned them to help fund research into Motor Neurone Disease (MND). NTI former CEO Wayne Patterson was diagnosed with MND, and NTI honour his passing by joining the search for a cure.

To date, NTI has raised over $2.5 million, of which 100% of proceeds have funded research at the University of Queensland, The Queensland Brain Institute, and the Clive Berghofer Medical Institute through NTI’s official MND research grant.

Health Heads in Trucks & Sheds

NTI is a Foundation Partner of Healthy Heads in Trucks & Sheds, a registered not-for-profit foundation providing a national approach to improving mental health and physical wellbeing for people working in road transport, warehousing and logistics.

Launched in 2020, HHTS focuses on providing industry with tools, resources and programs to allow businesses of all sizes to create psychologically safe, healthy working environments and thriving individuals.

Heart of Australia

NTI is a proud sponsor of Heart of Australia, bringing specialist healthcare services and testing to rural and First Nations communities across the most remote Australian communities.

Heart of Australia delivers these specialist services through six custom-designed, clinics-on-wheels – the Heart Trucks, providing private clinic spaces and a reception area for patients. Heart Trucks are wheelchair accessible, fully-air-conditioned and include mobile radiology equipment.

Industry Associations

NTI has lived its commitment to improving the industry with three decades of partnership with the Australian Trucking Association (ATA), as well as partnering with all state-based transport associations, NatRoad, the Heavy Vehicle Industry Association, the Australian Livestock Road Transport Association, the Australian Logistics Council and more.

NTI representatives are present at association events, truck shows and industry forums Australia-wide. NTI people also contribute their expertise to advisory boards and share at industry presentation.

In the news

NTI awards truck and caravan in motor neurone raffle

MOTOR & FLEET

NTI awards truck and caravan in motor neurone raffle

Winner’s windfall powers new motor neurone disease research funding

Insurance industry finalists named for national awards recognition

INSURANCE NEWS

Insurance industry finalists named for national awards recognition

Organisation celebrates excellence across broking, claims, tech, and more

Who won big at the Insurance Business Awards? Official guide is out!

INSURANCE NEWS

Who won big at the Insurance Business Awards? Official guide is out!

"What else could you ask for?"

NTI taps new CEO within leadership ranks

MOTOR & FLEET

NTI taps new CEO within leadership ranks

Long-serving leader to retire in mid-2026

NTI raffles off two vehicles for MND research

MOTOR & FLEET

NTI raffles off two vehicles for MND research

Company raised over $2.5 million through vehicle raffles

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