Angela Stevens
GT Insurance

Angela Stevens brings a wealth of industry knowledge with over 27 years' experience in managing customer and intermediary claim needs.  

For the past 10 years, Angela has served as GT Insurance's National Claims Manager, with 49 direct reports as well as overseeing the company's claims management in 10 branches across Australia.

Angela's role involves continually reviewing and providing improvements to both internal and external claims processes while also developing, reviewing and training branch claims personnel nationally.

This role has been challenging during the past 18 months with the majority of her team working remotely however Angela is highly committed to leading her team with strong communication skills and fostering a sense of inclusion with care packages, competitions and always being available to offer professional or personal support.

Angela gains the most satisfaction from mentoring and influencing positive change throughout GT Insurance. "If you have a positive attitude, focus on your employees as individuals and show appreciation for their efforts, this will flow through to their performance and behaviours. Our staff are the backbone of our organisation and empowering them is an ongoing process. I see this as key for our success". This success shone through in 2020 with the claims team winning the Insurance Business Underwriting Agency Claims Team of the Year Award and the Mansfield Awards “Specialty” category, recognising claims excellence.

Angela sits on GT Insurance's Diversity & Inclusion framework which will be launching shortly. "Being part of this framework is something I'm very passionate and committed to. I value diversity and know the importance of women leaders to lift up and support other women to succeed. I’m excited to see what we can accomplish together".

Angela has completed her ANZIIF (Snr Assoc.) CIP and has a Diploma in Leadership and Management through the Australian College of Commerce and Management. She is currently studying for her Advanced Diploma.