World Travel Protection, part of the Zurich Insurance Group, has appointed Carlos Agudo (pictured) as its new general manager of operations for the Europe, Middle East, and Africa (EMEA) region.
Agudo will be based out of the London Command Centre, where he will lead a team of professionals including registered nurses, paramedics, doctors, and security experts.
He brings to his new role more than 25 years of experience in the fields of operations and logistics. His expertise spans several key industries including medical, security, supply chain, and logistics, with a significant focus on regions such as Africa, the Middle East, and Europe. He joins World Travel Protection following his role as chief operations officer at Via Medica International Healthcare, where he was instrumental in leading global operations. Additionally, he has held influential leadership roles at Medilink International and International SOS, where he managed complex operations and developed strategic initiatives across multiple continents.
Speaking about his new position, Agudo shared his enthusiasm.
“With a deep understanding of the unique challenges presented by remote locations worldwide, particularly in the Mining, Oil & Gas, and Infrastructure sectors in Africa, I am excited to bring my expertise to World Travel Protection,” he said. “The opportunity to join such a revered organisation and contribute to its mission of delivering industry-leading travel risk management solutions globally is truly motivating. I look forward to upholding and enhancing our service commitments to our clients around the world.”
Alerah Turner, chief operating officer at World Travel Protection, expressed her confidence in the appointment. “We are thrilled to have Carlos join our team,” Turner said. “His extensive experience and proven track record in operational excellence across various industries will undoubtedly strengthen our capabilities in the EMEA region. Carlos is adept in a wide array of skills including medical assistance, staffing services, and project management, making him a valuable addition to our leadership team.”
The company supports over 20 million travellers each year, facilitated by its strategically located command centres in London, Brisbane, and Toronto.
We invite your views on this development. Please share your comments below.
