Insurtech-focused MGA Qlaims has partnered with Minority Venture Partners (MVP) and Ataraxia Network to provide the latter’s brokers with claims and risk management services.
Qlaims provides businesses and consumers in the UK with an insurance policy to cover the cost of their own FCA-registered, independent claims expert to prepare, manage and negotiate property damage claims, including associated business interruption. According to Dave Clapp, CEO of MVP and Ataraxia, the partnership will allow the network’s members to “differentiate themselves from other brokers.”
“Qlaims offers a unique combination of technology and loss recovery insurance that we see will increase customer satisfaction through improved claims handling,” Clapp said. “We believe that measures to strengthen client loyalty are important to our brokers, so they can grow their businesses.”
As part of the arrangement, Ataraxia Network’s brokers can receive bespoke rates for schemes and portfolios, with embedded wordings, as well as access to Qlaims Insurance standard policies, which are available via Acturis or the Qlaims web portal. They can also track claims on QlaimsTrak, a digital portal that allows brokers and their clients to see the status and correspondence on claims at any time.
“We’re delighted to be partnering with Ataraxia Network to assist their brokers,” said Qlaims CEO Liz Latter (pictured above). “Our mission is to improve customer claims experience through our digital supported services. I’ve heard Dave speak about wanting to offer fantastic products to their network, that enable the best customer outcome, and I see that we can complement and extend this vision for them. We look forward to working with the Ataraxia/MVP team and their brokers.”
