Hedron Network, the brand that came to life following the sale of Marsh’s UK Networks business to Global Risk Partners, has tapped Qlaims Ltd as a claims and risk management partner.
The collaboration will see Qlaims provide what was described as a unique combination of technology and loss recovery insurance to Hedron Network partner brokers. Benefits include bespoke rates for schemes and portfolios, access to QlaimsTrak and the Qlaims Insurance standard policy, as well as preferential rates for QlaimStream.
The latter is a virtual claim assessment platform, while the QlaimsTrak portal allows brokers to view the status and all the correspondence of their clients’ claims.
Qlaims Insurance, meanwhile, covers the cost of a specialist loss adjuster to arrange, prepare, and negotiate claims for material damage and associated business interruption for claims above a chosen threshold.
“We’re delighted to be partnering with Hedron Network to assist their brokers,” said Qlaims chief commercial officer Liz Latter (pictured). “Our mission is to improve customer claims experience, and our services will complement and extend the capabilities of members.
“The last year has shown the power that virtual claim assessments can make in supporting claims. Within minutes of a claim being reported, our Qlaims team have, and will be, working on the client’s and broker’s behalf to start triage and get the claim moving.”
Additionally, Hedron Network markets director Mike Rogers believes that the Qlaims offering will serve as a major growth area by enabling members to differentiate themselves from the pack.