Crawford & Company’s third-party administration business in the UK, Crawford TPA, has partnered with British insurtech Automated Insurance Solutions (AIS) to support faster motor claims processing in the country.
Under the team-up, Crawford TPA will be using AIS’s automated motor claims liability assessment solution called BAIL, which will form part of Crawford TPA’s growing digital claims management ecosystem. Features include self-service capabilities for data capture, location maps and real-time weather reporting, and a deployment module for mobility and repairs.
“We’re delighted to be partnering with Crawford TPA as part of their digital claims strategy,” commented AIS chief executive Ben Taylor. “With the breadth of capability now available in BAIL, we’re excited to be working with such an ambitious organisation as we continue to look for new and innovative ways to leverage technology-based solutions.”
Designed to reduce the motor claims lifecycle, the BAIL platform is integrated seamlessly into Crawford TPA’s existing digital processes.
“We are committed to deploying the most advanced technologies to drive greater efficiencies at all stages in the claims process and ensure that the customer is always first,” said Crawford TPA managing director Wayne Brand (pictured).
“The enhanced automation of the BAIL system and near real-time data gathering will help accelerate decision-making on motor claims, improve data analytics, and support better outcomes in trial situations, while providing the customer with the most straightforward claims experience possible.”
