Charles Taylor InsureTech has introduced a series of platform updates designed to assist insurers in digitalising their operations securely and cost-effectively.
The updates focus on modernising the industry by bridging legacy systems with new technologies, helping insurers stay competitive.
InHub, a middle-layer platform from Charles Taylor InsureTech, addresses these challenges by providing advanced digital solutions for gradual, selective modernisation. The latest updates target five key areas: security and performance, user experience, smarter portal development, automation, and cloud flexibility.
According to the company, InHub has enhanced security with automated virus scanning, improved validation tools, and platform optimisation. Penetration testing has confirmed the platform's resilience.
The user experience has also been improved based on feedback from customers and support teams. The company said the new features provide intuitive navigation, better transaction visibility, and quicker issue resolution.
Meanwhile, a simplified modular design streamlined portal development, making it easier and more cost-effective for insurers to scale and enhance their digital solutions. Synchronisation tools have also been improved to reduce manual work, increasing operational efficiency, according to the company.
Aside from these upgrades, InHub is now fully cloud-agnostic, supporting environments such as Azure, Oracle, AWS, and Google Cloud, as well as on-premises setups, providing clients with more flexibility.
The update also includes new assets for the InHub Store, a repository of ready-to-use business solutions. Notable additions include AI-driven self-service portal innovations, FNOL registration, and new quote and bind experiences tailored for various business lines. These tools help clients accelerate development and improve reusability, the company said.
“Modernisation is imperative for all insurance businesses today,” said Lautaro Mon, insurance modernisation managing director at Charles Taylor InsureTech. “As digitalisation accelerates, insurers must remain competitive and customer-centric by seamlessly bridging the gap between legacy systems and emerging technologies.”
