ClaimCentre is now fully integrated with the London Market Electronic Claims File Write-Back (ECF), the companies said. Beazley and Guidewire worked closely to add ECF Write-Back to Guidewire’s London market claims functionality. The functionality gives Lloyd’s syndicates and the London company market the benefits of a shared electronic claims file system – enriched pre-agreed data, transparency, tailored claims views, and significantly shortened claims lifecycles.
“The launch of the Lloyd’s Blueprint, the impact of the pandemic on our industry, and how we do business going forward have made improving efficiency and automation even more important to delivering greater value and service for our clients,” said Beth Diamond, group head of claims for Beazley. “We are very pleased that the ECF integration initiative addresses this need.”
“The ECF Write-Back production release was the final step of our reimplementation program,” said Steve Flood, group claims platform lead for Beazley. “We are already seeing a substantial increase in claims processing productivity due to faster access to our claims file data and document repository. Financial limits authorisation and the point of transaction response is another benefit of this implementation, enhancing our operational control capabilities. In addition, we are better positioned strategically for future cloud deployment.”
“Being one of the very first in the market with Guidewire’s ECF Write-Back integration offered us an opportunity to contribute to the development of the industry standard,” said Grzegorz Podleśny, partner at Sollers Consulting. “As an integrator working together with Guidewire for over a decade, we’ve learned that a pioneering and innovative approach is worth it.”
