The Claims Consortium Group (Claims Consortium), a leading provider of end-to-end claims handling services and workflow technologies, has acquired Lloyd’s and London Market-focused loss adjuster Roger Rich & Co for an undisclosed sum.
Established in London in 1984, Roger Rich & Co has a solid track record of servicing claims across various markets and is well known for the quality and professionalism with which it manages claims.
The acquisition is part of Claims Consortium’s strategy to expand and diversify its claims offering across the UK for new and existing clients. The agreement will enable the group to expand its existing claims handling services offering into accident, travel, health, and pet claims.
Claims Consortium founder and CEO Jeremy Hyams (pictured top) said Roger Rich & Co – which brings over 30 years of experience to the team – will be an essential asset to the group.
“The team’s knowledge, expertise, and attention to detail, combined with our claim’s management technology, expanded resources, and experience, will ensure that we can provide innovation for our clients while maintaining outstanding customer service,” Hyams continued.
Roger Rich (pictured immediately above), who will retire following the deal, commented that he is looking forward to watching from the sidelines as the company moves into a more digital and innovative era as part of Claims Consortium.
“I am delighted to see the company that I originally started 38 years ago being safely handed over to Jeremy and his team. With Becky Sanders still managing the team, I feel secure in the knowledge that the company’s reputation and staff are in good hands,” Rich added.
The deal follows Claims Consortium’s acquisition of WeatherNet and the TPA Leisure offering last year and the launch of Synergy Cloud, the claims management platform provider.
