Insurer’s “no” to claimant turns affirmative following royal visit

Flood victim cites two months of rejection

Insurer’s “no” to claimant turns affirmative following royal visit

Catastrophe & Flood

By Terry Gangcuangco

Ashburn Images Health and Beauty Clinic owner Rosemary Wright is set to receive an insurance payout after Prince Charles visited her and other victims of the August flooding in Eglinton.

The visit took place last month and was covered by the Belfast Telegraph, which then reported that Prince Charles asked who provides Wright’s cover after she told him about the denied claim for her business. The royal offered to help.

“The loss adjuster who works for the insurance company rang me and said she saw the coverage of my meeting with Prince Charles and that he took the name of the insurance company,” said Wright, as quoted by the paper in a follow-up report. “She didn’t say that Prince Charles had contacted the company, but she did say they were now going to cover the cost of my losses.”

She stressed: “For two months they kept saying ‘No, no, no’, then after I say in the paper that Prince Charles said he would intervene and asked for the name of the company they suddenly say ‘yes’.”

According to the report, Wright is not certain that Prince Charles actually intervened but sees the development as beyond mere coincidence. It added that Wright was contacted by her broker – to deliver the good news – two days after the initial report was published.

The insurance firm, which is covering the cost of the damage to Wright’s salon and equipment, was not identified.


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Throw away those flood-damaged items: ABI

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