Bates has a wealth of governance and controls knowledge and experience in delivering for customers across various markets in mature regulatory environments.
In her new role, Bates will move from Australia – where she was the chief operating officer for Australia and New Zealand – to the UK.
Commenting on her new role, Bates said she will ensure the compliance function delivers value and will work with her colleagues to deliver on the company's promise to its customers.
“I am delighted to be joining the UK business as chief compliance officer. The UK compliance function is highly experienced and well versed in supporting and challenging the business to manage its compliance risks,” she said.
Last month, Zurich Financial Services Australia appointed a new head of general insurance for Australia and New Zealand.
