Zurich enhances private client offerings

Zurich has introduced a series of enhancements to its private client proposition, alongside a brand refresh.

The insurer has updated its home and motor products in response to broker feedback. The changes apply to both new and existing clients with immediate effect.

As part of its sustainability efforts, Zurich has increased its 'green cover' from £5,000 to £25,000. This initiative is intended to support customers in repairing property damage using more sustainable methods and to ensure properties are better prepared for future challenges.

To address the impact of inflation on high-value assets, Zurich has adjusted its jewellery cover. If a client has obtained a valuation within the last three years, the insurer will cover up to 200% of the policy-listed cost or an additional £100,000, whichever is lower, should the item's value have increased.

“We’re agile and adaptable with our product portfolio, offering our customers the most comprehensive cover we can. These changes have been developed in line with broker feedback and reiterates our long-term commitment to the high-net-worth market,” said Kevin Morton (pictured), head of Zurich Private Clients and Personal Lines Partnerships. “Providing great customer service must be at the heart of our business. Our TNPS results have never been higher and it’s something we will continue to improve.”

Key updates to Zurich’s home and motor insurance products include:

Home insurance:

• Increased cover for jewellery stored in a bank, from £50,000 to £100,000.
• Increased building works limit from £50,000 to £200,000.
• Increased green building costs limit from £5,000 to £25,000.
• Increased buildings new acquisitions cover limit from £50,000 to £100,000.
• Expanded definitions for covered land vehicles, including power-assisted pedal cycles.
• Increased incidental business limits from £10,000 to £25,000.

Motor insurance:

• Increased enhanced replacement limit from £250,000 to £500,000.
• Extended new vehicle replacement limit to 24 months.
• Increased limits under additional covers, including enhanced hire car cover from £5,000 to £7,500.
• Increased excess waiver provision from £1,000 to £2,500.