Winn Group has reported robust financial results for the first half of 2024, showing growth across key financial metrics and highlighting its performance in accident management services. The company achieved a turnover of £94.5 million, representing a 4.6% increase from the previous year’s £90.3 million. Additionally, its earnings before interest, tax, and amortization (EBITA) reached £18.2 million, a 9.7% increase over last year’s figures.
Jeff Winn, executive chairman of Winn Group, highlighted the company’s successful performance despite market challenges, attributing growth to efficiency and a supportive company culture. “I commend the team for their exceptional efforts in increasing productivity in an extremely challenging environment,” Winn said.
“The financial performance we have delivered shows we are moving in the right direction,” CEO Chris Birkett said. “Our commitment to establishing new partnerships with insurers and brokers remains a key focus. We are also actively pursuing additional finance to support the organisation’s growth ambitions as we position ourselves as a full-service claims provider to the insurance industry.”
According to a news release, Winn’s protocol arrangements remain essential to this strategy, helping to lower claims costs for insurer partners while maintaining positive customer outcomes. A newly introduced third-party intervention service for a major insurance partner, which aims to minimise litigation costs, already covers 48% of the motor insurance market.
The first half of 2024 also saw Winn Group expand its First Notification of Loss (FNOL) team to meet rising demand, increasing the team’s size from 178 to 244 employees. By the end of the 2025 financial year, the company expects to arrange approximately 23,436 hire vehicles for customers, a 13.6% increase from the previous year.
Operational efficiency improvements have spurred a 5% increase in revenue from the On Hire segment. Additional technological advancements through platforms like UiPath and Puzzel are allowing Winn to streamline claims processing, it said, such as automating invoice management to free staff for customer interactions.
The company’s internal legal team, Winn Solicitors, also achieved 10% growth. The news release noted that integrated legal services remain a key differentiator for Winn in providing comprehensive claims services, including the B2B wills and probate platform.
From its efforts in environmental, social, and governance (ESG) principles, the company has raised £61,000 this year for Tiny Lives Trust, a charity supporting premature and sick newborns in the North East.
Looking ahead, Birkett indicated that Winn Group plans further expansion of its third-party intervention services, potentially introducing at-fault repair capabilities to support insurer needs under Consumer Duty requirements. The company is also evaluating Nuvalaw, a new alternative dispute resolution system designed to streamline claims settlements and reduce litigation costs.
“Standing still is not an option in this industry,” Birkett stated. “We are committed to continuous improvement and innovation to strengthen the business.”
Winn Group holds an average Trustpilot rating of 4.8 from 12,600 reviews and a Google score of 4.7 from 6,800 reviews. Headquartered in Newcastle, the company includes multiple brands and upholds data security standards, with ISO 27001 and Cyber Essentials Plus accreditations.
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